Lobby | Harlan Automotive

Our Reviews

What Customers Are Saying About Harlan Automotive

5

Awesome service!!! We will be back

5

5

5

Harlan Automotive has taken care of our vehicles for many years now. Our latest vehicle, a 2011 Chevrolet Traverse christened Serenity, has received careful attention from their skilled mechanics. My husband is a disabled Veteran with COPD, so we have avoided going anywhere we don't absolutely have to in order to keep him safe. Harlan's was kind enough to pick up our Serenity and take her in for servicing and then bring her back home to us so my husband wouldn't be exposed to anything. We are very grateful for that. We look forward to many more years of great service from Harlan's team.

We want to thank you for such kind words about our business. We strive to provide quality work and excellent customer service to each of our customers. We appreciate your business and look forward to serving you in the future!1 Thank you again, Mike and Kellie Harlan

- Harlan Automotive
5

This will be my go to automotive repair place now. I called and with four hours they had my car towed, ran a diagnostic test and fixed the problem. Very impressed.

5

Service very good. Never pushy nor try to take advantage of you, auto advice is timely pressure free, the back office is informative and very very helpful, a pleasure to do business with

5

Car broke down over the weekend. We managed to get the car there on Sunday. We left the keys in the dropbox with a note. I spoke with them at approximately 7:15 am. I told them what the car was doing. I got a text at 8am saying that a technician was diagnosing the car. Shortly after I got another text to call about the estimate. I told them to fix it. The car was ready to be picked up at 10:30am. When my son went to get the car after he got out of class he paid for the repairs. The total ended up being a little over $200 cheaper than the estimate. Yes I said cheaper. I know who we will use for car repairs in the future in Murray. I highly recommend this place. Thank you, Harlan Automotive.

5

They have been working on my vehicles since my first car! They have performed nearly every type of service for me spread across all my vehicles over the years, including my wife’s as well. Absolutely top notch. Best shop in western Kentucky. They really stand behind their work and labor with solid warranties as well. 10/10 would recommend.

5

Exceeded my expectiations I purchased a 2001 F350 Diesel recently and it needed a few things done on it. I sent a punch list of several items such as door locks not working, power outlet not working, brake noise, Instrument panel not working and others. I loved how they took my list and checked the truck over for other things which is exactly what I wanted. They found and fixed a rear end axle leak I wasn't aware of as well. Funny thing after I had it back for a few days I heard the belt chirping so I called and before I could ask them about it they said, oh hey we just got your belt and tension-er in today, when can we get that on there for you. Nice! Not only did I get a lot of things fixed, but now I have someone who "knows" my vehicle and they recorded the information in there system. So now I can go back and keep it maintained without having to remember everything that has or needs to be done. Class Act. you might think because I'm related that this would be a biased review, however, some folks would never let Family work on their vehicles. I run a business and we drive all our vehicles the 50 Miles to Harlan Automotive and that's not just because he's my brother. The employees there and the work they do say more than any reviews ever do. Looking for a repair shop you can trust, this is your place. They love cars almost as much as the love people.

5