Took my truck here twice. The first time they patched a hole in my tire and it started to leak air again within two weeks. The second time they replaced the brake hose, but again within two weeks I lost almost all of my brake fluid because they didn’t tighten a bolt. Customer service was great, but the job didn’t hold up.
Hi Marie: Thank you for review. We strive to provide a great customer experience. We apologize that your experience was not the best. I checked your history and we only replaced the brake hose. We did not replace caliper or pads. We did notice that you had recently had calipers and pads replaced somewhere else and we noted that on your account.. Because we stand by our work with a 3 year, 36,000 mile warranty, we would have liked you to have reached out to us and let us know, so we could have made this right. We appreciate you and your business. If you would like to schedule an appointment so we can revisit this issue, please call us at 270-767-0101. Thank you!
- Harlan Automotive