(270) 767-0101
Mon - Fri: 8:00 AM - 5:00 PM
(270) 953-0114
Mon - Fri: 8:00 AM - 5:00 PM

Auto Repair in Murray & Paducah

Lobby | Harlan Automotive

Our Reviews

What Customers Are Saying About Harlan Automotive

4

Thank You

- Harlan Automotive
5

Thank You

- Harlan Automotive
5

Fast, friendly service. Reasonably priced and trustworthy. I appreciate them getting me in quickly and the hospitality I received.

5

I've told my whole family and neighbor how nice you all are!!!😊

5

THEY WAS VERY FAIR AND NICE IN EVERYTHING THEY DID

5

Excellent service, will return. They have my complete trust!

5

I know Harlan Automotive truely cares about their customers and has helped me make the right decisions about my vehicle. I have never felt pressured into anything that is recommended.

5

It has taken me longer than it should to write a review (2 months). My Niece was travelling from Louisville to visit us here in Murray. We had recently moved ourselves and only being here a month we were still getting familiar with the area. When she called panicked that her car had stalled on 641, we immediately called a local tow service and met them where she was stranded. When they got to her, they were unable to get the car started. They recommended Harlan's and we agreed to have it towed there. I called to let them know the vehicle was heading to them. The woman that answered the phone was very patient and helpful, as I was being a little anxious. But she informed me that they would be looking for the vehicle and not to worry, that as soon as it came in they would keep me informed. And they did!! I recieved updates via text that the vehicle had arrived, that it was checked in, that a technician was diagnosing and soon after, I got a very detailed report on the car. I was even informed when they had an estimate ready. I have never been so impressed with a repair shop than I was with Harlan's! When my niece picked up the vehicle, the woman behind the counter welcomed her warmly with a big smile, easing her anxiety of going through a breakdown, and even offered her a peanut butter cup! I cannot thank you enough for your service and getting my Niece back on the road. If I could I would give 10 stars!

Thank you so much for this review. We strive to provide quality work and excellent customer service to each of our customers. And again thank you.

- Harlan Automotive
5

I cannot say enough good things about this establishment. They went over and beyond any expectations. Their customer service is the absolute best!

Thank you so much

- Harlan Automotive
5

This is my review for Harlan’s Automotive. I normally do not leave reviews to start off but what they did for me deserves one. I got a call from my mother saying my Aunt was gravely ill with just days left to live. I packed everything up and drove the 14 hrs to Murray, KY from Midland TX. As soon as I pulled into the driveway my transmission went out. As a Murray native I knew a couple places to call but they were booked up for at least a week and I didn’t have that kind of time off cleared with my company. I called Harlan’s and they took it in immediately. I explained my situation and they told me the timeframe was about 3 days for the repair. They went even further and asked if they could help me personally with anything to help me through the crisis. Their thoughtfulness was above and beyond. Harlan’s projected timeframe was spot on. They had it all fixed and ready. I will most certainly return all my vehicles to them in the future if the occasion arises. Thank you for everything you did for me and my family.