Auto Repair in Murray & Paducah

Outstanding service! Will be using them going foward!

They got my van running in no time very professional and I would go back if I had to

Great service. Would recommend them again. Thanks

Very professional, great communication, and efficient service. I can't say enough about the customer service at Harlan. I've had both drivetrain and electrical work done here. You can probably find a cheaper "mechanic" in town, but good luck finding one with better service.

Our car broke down on a trip back to Florida and AAA towed us to Harlan Automotive. Within hours they had diagnosed the trouble and told us the bad news that the transmission had died. Even though we drove back to Florida in a rental, Harlan continued to work with us to have the car removed. Excellent folks to work with and we couldn’t have been in better hands considering the circumstances. Thank you to Angela and Mile for their understanding and consideration.

Great service and up front on all repairs!

Very friendly and fast. They told me it would take a few hours, and they had it ready to go in less than half the time. Great people to deal with.

Trustworthy and transparent. You get what you pay for. The prices are substantially higher than most of the mom-and-pop garages around here, but they're considerably lower than the dealership, and they aren't going to try to mess around and sell you stuff you don't need. They aren't going to change what they recommend based on how much they think you know about vehicles. Harlan's is consistent, professional, the garage and waiting room are *very* clean, they provide detailed inspections with pictures & videos through a very cool website so you can view it whenever you want, they text you with updates as they work on your vehicle, and they'll answer all of your questions. The people at Harlan know what they're doing. I've been told it is stressful when women call shops because they usually talk to gruff, rude men who treat them like they're stupid, so if you are a woman looking to get your car worked on, Harlan is a good choice. The person who answers the phone is a really nice, patient lady, so you won't feel uncomfortable talking with her and asking questions. I've been messed over and spent over a thousand dollars on nonsense repairs at other shops in town, and one of the cheapest repair shops even took a problem on one of our vehicles and made it worse, then tried charging me for fixing it. But not at Harlan's. Would definitely recommend. The service is way above and beyond anything else I've experienced in Murray.