Trustworthy and transparent. You get what you pay for. The prices are substantially higher than most of the mom-and-pop garages around here, but they're considerably lower than the dealership, and they aren't going to try to mess around and sell you stuff you don't need. They aren't going to change what they recommend based on how much they think you know about vehicles. Harlan's is consistent, professional, the garage and waiting room are *very* clean, they provide detailed inspections with pictures & videos through a very cool website so you can view it whenever you want, they text you with updates as they work on your vehicle, and they'll answer all of your questions. The people at Harlan know what they're doing. I've been told it is stressful when women call shops because they usually talk to gruff, rude men who treat them like they're stupid, so if you are a woman looking to get your car worked on, Harlan is a good choice. The person who answers the phone is a really nice, patient lady, so you won't feel uncomfortable talking with her and asking questions. I've been messed over and spent over a thousand dollars on nonsense repairs at other shops in town, and one of the cheapest repair shops even took a problem on one of our vehicles and made it worse, then tried charging me for fixing it. But not at Harlan's. Would definitely recommend. The service is way above and beyond anything else I've experienced in Murray.
Thank you for putting your trust in us. We love taking care of our customers on an individual basis! We look forward to serving you in the future.
- Harlan Automotive