I like the fact Harlan's uses tech to keep me informed, remind me, asks for feedback. It's like going to the doctor's office. And they are friendly. The fellow who took my van in apologized for being late but it was OK because stuff happens and I wasn't in a rush.
Thank you for taking the time out of your busy day to let us know how your experience went at our shop. We are always looking to improve in areas we can and appreciate your understanding with your situation. Your kindness and trust in our shop is greatly appreciated. Have a great day, Michael!
- Harlan Automotive