I wish I could give Josh and his team 6 stars. We were driving across country with an overnight in Paducah. Driving into town, we could tell the brakes were not working properly. Nothing life-threatening, but we could not continue our trip home to North Carolina, without getting this taken care of. It wasn't a big job, but Josh left his desk and drove across town to get the right parts and get us back on the road ASAP- all at a very fair price. If we lived in Paducah, Harlans would be our "go-to". Thanks, again, Josh and team!