Auto Repair in Murray & Paducah

James said this business did a really good job and were very informative with the issues regarding his vehicle.

Kathy said this business did everything needed and her vehicle is working well.

Randy said the business did a good job and the customer service was good.

I've had good times and bad times with my cat in Murray, and Harlan has seen me through them all. Most recently it was an oil change, before that my poor rusty brake lines. They even managed to keep me calm and squeeze me in when my gas lines melted. Great service, great people, and fair prices for most things.

Nathan said the employees at this business were really nice and they got the job done.

Easy as always?

This has to be the worst mechanic I've ever visited. I was treated like an idiot for attempting to make suggestions and tell them all that I knew. I was told parts were bad that were literally just replaced a week ago. I took my vehicle in on a monday and was told it would be done Tuesday, Tuesday turned into Wednesday with them stating my rebuilt carburetor need to be replaced (which was in fine condition), Wednesday turned into Thursday because of the carburetor they bought was used (they had to order it told me a 2 barrel holly would run me 500 I told them I priced a new one at 275 at O'Reilly Auto they said they didn't wanna order it from them because they knew the guy they were getting the refurbished one from). Thursday turned into Friday because the refurbished one THEY ordered was bad and had to order another one; after getting it on they told me that I didn't need to come pick it up because (30 minutes after telling me to come pick it up) they didn't like the way it sounded. I asked why and they said they didn't know and they'd have to run some "tests". Friday turns into Monday and they stated we're not done yet we'll call you back. Upon returning my call (the first call out of 6 or so they promised to return) they tell me I have a "huge coolant leak" (my truck had NEVER leaked coolant prior to taking it to Harlans and was fill w antifreeze bak at the tail end of January.) They told me to hold, I held, then they told me that my timing chain was messed up and that I should replace my engine or "bring my title to them to cover the cost". Needless to say, my truck ran before I took it to Harlans, this morning I had to tow it home so I could fix what they messed up. I went in for a tune up and oil change and to see why it stalled at stops after a FULL day of running around, what I got in return was horrible service, an $814 repair bill n a $114 tow home. Don't make my mistake, learn from it and avoid this place at all costs. I'd take Wal-Mart Quick Lube over Harlans any day, at least they get done what they say they will n won't destroy your vehicle.

This has to be the worst mechanic I've ever visited. I was treated like an idiot for attempting to make suggestions and tell them all that I knew. I was told parts were bad that were literally just replaced a week ago. I took my vehicle in on a monday and was told it would be done Tuesday, Tuesday turned into Wednesday with them stating my rebuilt carburetor need to be replaced (which was in fine condition), Wednesday turned into Thursday because of the carburetor they bought was used (they had to order it told me a 2 barrel holly would run me 500 I told them I priced a new one at 275 at O'Reilly Auto they said they didn't wanna order it from them because they knew the guy they were getting the refurbished one from). Thursday turned into Friday because the refurbished one THEY ordered was bad and had to order another one; after getting it on they told me that I didn't need to come pick it up because (30 minutes after telling me to come pick it up) they didn't like the way it sounded. I asked why and they said they didn't know and they'd have to run some "tests". Friday turns into Monday and they stated we're not done yet we'll call you back. Upon returning my call (the first call out of 6 or so they promised to return) they tell me I have a "huge coolant leak" (my truck had NEVER leaked coolant prior to taking it to Harlans and was fill w antifreeze bak at the tail end of January.) They told me to hold, I held, then they told me that my timing chain was messed up and that I should replace my engine or "bring my title to them to cover the cost". Needless to say, my truck ran before I took it to Harlans, this morning I had to tow it home so I could fix what they messed up. I went in for a tune up and oil change and to see why it stalled at stops after a FULL day of running around, what I got in return was horrible service, an $814 repair bill n a $114 tow home. Don't make my mistake, learn from it and avoid this place at all costs. I'd take Wal-Mart Quick Lube over Harlans any day, at least they get done what they say they will n won't destroy your vehicle.

They always take great care of me and make sure my car is in great shape!

Amy said the business was honest, and she appreciated that they took the time to explain everything to her.