5

He does good work, takes longer than quoted

Phil, we appreciate the positive rating and for letting us hear your honest feedback as it's important. We want to extend an apology that the work provided on your vehicle took longer than quoted as that is never out intention. Unfortunately, sometimes things can occur like difficulty in finding a specific part, a team member is out sick, etc. so we truly appreciate your patience when life happens.

- Harlan Automotive
5

Very friendly, really has it together with automated texts keeping you informed on your vehicles status. 3 year 35k guarantee on parts. Can’t beat them.

Dan, thank you for taking the time to let us know what things you found beneficial to your service experience. We appreciate you choosing our shop and we'll continue to do what we can to provide you with the best auto care solutions!

- Harlan Automotive
5

Third time here and will come back with future issues. They are always so nice and never over charge me. Got a headlight fixed and the undercarriage checked for mechanical issues.

Thank you for the feedback and coming to us for your automotive maintenance and repairs! We appreciate you sharing your thoughts and complimenting our business. Have a great day!

- Harlan Automotive
5

Thank you, Phyllis, for rating our shop five-stars!

- Harlan Automotive
5

“HAP” has gained a lifetime customer thru me and I will be sending any & every person. I know that needs car repair to them. Harlan employee were very polite & professional. They sent text to me to keep me in the know concerning the repairs. They were knowledgeable about my Range Rover. Not many auto repair businesses want to work on this type of vehicle. They were thorough and the service was efficient and top notch… Thank you, “HAP”.

5

The folks at Harlan are going to help me get half a million miles on my truck! Well run shop by good people.

Thank you so much! We appreciate your feedback and are always willing to assist with your vehicle needs with they arise. Hope to see you back next time!

- Harlan Automotive
5

Very professional and honest

5

Very satisfied with Harlan Automotive. Knowledgeable technicians, good communication with us, quick service and nice staff.

4

Nice folks, regular updates. Would be 5 stars if they offered alternatives to some parts I needed; I’ve been able to find cheaper reputable parts online.

5

Great service!

Joy, thank you for the positive rating! We appreciate you choosing our shop.

- Harlan Automotive
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Harlan Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Harlan Automotive (270) 767-0101, Harlan Automotive Paducah (270) 953-0114 if you have any issues in accessing any area of our website.