5

Excellent customer service and prices.

5

Howie is great to work with! Very solid guy.

5

Service and Customer Service is outstanding..Had Transmission Flush...cured the issue I was having...will choose Harlan again if needed...

5

Harlan Automotive has officially earned a customer for life! I brought my 2016 Suburban in for a popping noise underneath the front end that I had been dealing with for quite some time. I intentionally gave them very little backstory because I wanted them to start with a blank slate and diagnose the problem themselves. Within about 30 minutes, they had driven it, put it on the lift, and found that three of the four upper control arm cam-adjusting bolts were loose. They tightened everything, rechecked it, and addressed the problem I came in for. My total bill was only about $85. What makes this even more impressive is that another shop (Royal Oaks Chevrolet) had just quoted me $3,377 to fix the popping noise. Harlan had absolutely no knowledge of that diagnosis when they inspected my vehicle. Beyond that, the customer service was outstanding. Both guys who helped me were named Josh, and they were incredibly kind, professional, thorough, and straightforward. They looked over my entire vehicle, gave me a detailed report of other items I should keep an eye on, and never once pressured me into additional repairs or tried to scare me into spending money unnecessarily. Finding an automotive shop you feel like you can trust is invaluable. This was my first experience with Harlan Automotive, but it definitely will not be my last. Highly, highly recommend them—especially if you need an honest second opinion. They saved me more than $3,000!

5

This place is so fantastic, it's such a relief to find a place to fix my car that is professional, communicative, and accommodating. Harlan offers drop off and pick up outside of work hours that's so convienent for people who work. They also diagnose your problem without up selling you and on top of it all, it's so affordable and trustworthy work. Joshua was so personable and professional. I've never had a mechanic experience this good, and I won't go anywhere else for my vehicle now.

5

5

Our 2019 mini cooper would not start. Since I am very familiar with Harlan's, I knew that was where I wanted to take it to be worked on. I called on a Monday and had it towed there on Monday morning. Mike diagonosed the problem and had it fixed the same day. I could not pick up the vehicle until Wednesday. Adam, the service advisor, called and let me know that it needed a battery. He was very helpful and explained the repair cost and the diagnostics. I appreciate the efficiency and the service that Mike, Adam and the whole team put into keeping me informed and then getting me back on the road safely and quickly. If you are looking for a repair shop that is honest, upfront with costs and gets you safely back on the road, then go to Harlan Automotive!

Angela, thank you so much for the review! This is exactly the kind of experience we want our customers to have — thank you for sharing it! We’re glad Mike was able to quickly diagnose the no-start issue on your MINI Cooper and get it repaired the same day. We’ll also make sure Adam knows you appreciated the clear communication about the battery, diagnostic process, and repair costs. More than anything, thank you for continuing to trust Harlan Automotive. Being described as an honest auto repair shop that communicates clearly and gets people safely back on the road means a lot to our entire team. We appreciate the recommendation and your continued support! 🚗

- Harlan Automotive
5

They couldn't even fix a wheel bearing and charged me almost 200 to put all that was wrong with it on carfax garbage people assholes yes I said it

5

We appreciate the 5 stars! Thanks for giving Harlan Automotive the opportunity to take care of you and your vehicle. Our team works hard to provide honest, dependable automotive service, and we’re grateful to have you as a customer!

- Harlan Automotive
5

Thank you for the 5-star rating! We really appreciate you choosing Harlan Automotive and trusting our team with your vehicle. It means a lot to have your support, and we’ll be here whenever you need reliable auto repair or vehicle maintenance!

- Harlan Automotive
Harlan Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Harlan Automotive (270) 767-0101, Harlan Automotive Paducah (270) 953-0114 if you have any issues in accessing any area of our website.